Infusion Center Management
Infusion therapy is essential for many of your patients, but hospital outpatient and home care limit your control over treatment. You face uncompensated patient management and increased malpractice risks while other providers profit from your time and labor. Integrating an Office Infusion Center (OIC) within your practice will allow you to provide direct infusion therapy care and create a new revenue stream.
“Healix is organized, knows the business, and the patient care is excellent.”
Through the Healix® Core Infusion Services (CORIS®) program, we manage customized OICs within medical practices. This program creates a simple yet effective way to introduce infusion therapy within the physician office without the complexities and prohibitive risks. Our clients own and maintain complete control over their center in order to provide safe, convenient infusion therapy services. Behind the scenes, we do the rest. We perform space planning and oversee the build-out of the infusion suite. We provide the drug inventory and necessary supplies, equipment, and information technology. We pre-verify all treatments with insurance companies to ensure payment. We employ qualified, experienced infusion nurses to administer therapy in the clinic.
Our on-site services are backed by the comprehensive Healix infrastructure at our corporate office—talented business and clinical professionals who support all infusion center operations. From our robust business office to our highly-trained clinical team, we are uniquely positioned to help you improve your patient care, practice efficiencies, and revenue stream management.
- You own the infusion clinic at your site
- The OIC functions as a seamless extension of your practice
- We manage it completely for you
- Highest quality care provided immediately
- Greater time efficiency
- Improved risk management
- Financial growth
Our CORIS® Program
In 1995, we decided to create an infusion therapy program unlike any other. We studied the current treatment options to learn how best to improve comfort and convenience. We reviewed each process step, each responsibility, and each possible area of inefficiency. More than anything, we designed a program with you and your patients in mind. What resulted was the development of our Core Infusion Services (CORIS®) solution.
The Healix CORIS solution is simple, direct, and comprehensive. It enables our clients to provide infusion treatments in the optimal physician setting. In addition to meeting all state and federal regulations, every Healix-managed Office Infusion Center (OIC) is tailored to the needs of the practice and its patients and is built from two main clinical staffing models:
In the CORIS—Nursing model, your on-site staff includes an infusion specialist Registered Nurse (RN) who admixes and administers medications for therapy. The RN educates patients and caregivers on the treatment plan and performs numerous related duties. We recommend the CORIS—Nursing model when your patient volume is modest. This model is also a good fit when state regulations prevent an on-site pharmacy, which is a piece of our alternative model. CORIS—Nursing sites receive compounded sterile preparations shipped from the Healix Central Pharmacy located in Sugar Land, Texas.
“I have known Healix since 1991. They have proven themselves true to their word, delivering the services they promise.”
The CORIS—Pharmacy model includes a pharmacy built within your OIC. The on-site team consists of a Registered Pharmacist (RPh) in addition to an infusion specialist RN. The pharmacist compounds, dispenses, and monitors medications for patient use at home or on-site. The RN administers medications and educates patients and caregivers about the treatment plan. The CORIS—Pharmacy solution is appropriate for a moderate-to-high patient volume in states where an on-site pharmacy is allowed.
For every Healix-managed CORIS center, our expansive team works behind the scenes to handle all aspects of planning and management. We work with you through every step of the process.
Planning and Implementation:
- Space planning, build-out, and license procurement (if applicable)
- Equipment purchase and installation
- Drug purchasing and inventory
- Pre-certification and verification of insurance
- Staff recruitment and training
- Compliance with state and federal laws, rules and regulations
- On-going supply chain management for drug purchasing and inventory
- Billing, collections, and financial reporting
- Patient insurance pre-certification, verification, and predetermination
- Clinical documentation assurance
- Comprehensive review of all managed care contracts
- Active participation in contract renewal negotiations, fee schedule management, and assurance of appropriate payment by payers
- Compliance to OSHA guidelines, HIPAA-compliant data management, and United States Pharmacopoeia (USP) <797> guidelines
- Risk management
- Continuous quality assurance audits
- Continuing education for employees
- Human Resources management
- Clinical support hotline and 24/7 staff backup based on individual site needs